Our Mission
At Brooks Orthodontics, we ensure that patients receive the most advanced orthodontic care. We regularly attend seminars and conferences devoted to new treatments, new technologies and excellent patient care practices. With patient care as our top priority, this is our commitment to you.
Office Hours
We are open to serve you, answer questions or schedule an appointment during the following hours:
Monday: 7:00 a.m. - 5:00 p.m. (Gilbert only)
Tuesday: 7:00 a.m. - 4:00 p.m.
Wednesday: 7:00 a.m. - 4:00 p.m.
Thursday: 7:00 a.m. - 4:00 p.m.
Friday: 7:00 a.m. - 1:00 p.m.
Saturday: 8:00 a.m. - 12:00 p.m. (Gilbert 1x month)
Appointments
Appointments are an important part of your treatment, as time has been reserved specifically for you to talk with the doctor and receive treatment. Please arrive on time for your appointment. If you are more than 15 minutes late, you might be asked to reschedule your appointment.
We request a 24-hour notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment, and appreciate your cooperation. After the third missed appointment, you will be charged a $25 fee.
Insurance
Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Please inform us of any changes to your insurance coverage.
Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services. If claims are not paid within 60 days, you are responsible for the balance. If you have any questions, our courteous staff is always available to answer them.